Alpha testing

We launched our Alpha product at BIBA 2023. This was an opportunity for us to fine tune the platform before the full launch later this year. Thank you brokers, for all the help that you gave us.

With all your feedback and constructive criticism, we have worked tirelessly to improve our platform. The more we know about your experiences, the better we can make the platform for the whole commercial broker community.

But it does not stop here. We are always looking to improve our product, and one of the ways we can do this is by always listening to our valued customers. If you would like to give us any feedback, please use the list below as a guide to the topics that you could write about. Please get in touch by contacting your account handler, or emailing enquiries@extranethub.com.

• The onboarding process, this training site and other training materials.
• Our question set – Please tell us any wording changes you'd like to propose.
• Questions we should provide default answers for, and what these default answers should be (you'd still be able to edit these answers).
• Any questions you would never want defaulted.
• Quote platform features we should prioritise.
• Bugs and glitches.
• Look and feel and useability.
• Carriers we should prioritise integrating with/engaging with.
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Thank you for your help.